Privacy Policy

Last updated: October 2025

At Mella Jewelry, we treat your personal information with full respect and responsibility.
This page explains how we collect, use, and protect your data when you visit our website.

๐Ÿ’ฌ Information We Collect

When you make a purchase, subscribe to our newsletter, or contact us, we may collect the following details:

  • Full name

  • Email address

  • Shipping address

  • Phone number

  • Payment details (processed only through a secure system)

Your information is used solely for processing orders, providing service, and improving your experience on the site.
Payment details are never stored in our system.

๐Ÿ” How We Use Your Information

Your personal information is used for the following purposes:

  • Processing and recording orders

  • Sending order updates or shipping details

  • Providing customer support and service

  • Sending promotions and offers (only if you have explicitly subscribed)

  • Improving our website and tailoring your experience to your preferences

๐Ÿ’ณ Data Security

We use secure payment gateways (such as Shopify Payments and PayPal) that comply with international PCI DSS security standards.
Credit card information is not stored at any stage and is encrypted during transmission.

Our website operates with an HTTPS protocol and is protected by an SSL certificate to ensure secure browsing.

๐Ÿช Cookies

Our website uses cookies to:

  • Improve your browsing experience

  • Analyze site traffic and performance

  • Keep items in your shopping cart

You can choose to block or delete cookies in your browser settings, but some features of the site may not function properly as a result.

๐Ÿ“ฉ Sharing Information with Third Parties

We never sell or share your personal information with third parties, except when necessary to operate the website, including:

  • Secure payment services (Shopify Payments, PayPal)

  • Shipping companies for order delivery

  • Email or newsletter services (if you subscribed)

In all cases, information is shared only to provide the service and always under strict privacy protection.

โš–๏ธ Your Rights

You have the right to:

  • Access your personal information

  • Request correction, updates, or deletion of your data

  • Unsubscribe from mailing lists at any time

To exercise your rights, please contact us at:
๐Ÿ“ฉ info@handmadebymella.com

๐Ÿงพ Changes to This Policy

We may update this privacy policy from time to time.
The date of the most recent update is shown at the top of the page.

โœจ Contact Us

For any questions or requests regarding your privacy, weโ€™d love to hear from you.