Handmade by Mella is operated by Rotem Kraif under the registered business name HANDMADE BY MELLA. For personal information inquiries: info@handmadebymella.com; WhatsApp: 055-3141535. Business address: 22 HaSeora, Tzrufa 3085000, Israel.

When you make a purchase or contact us, we receive contact details, order details and a shipping address as needed. This information is used to handle the order, shipping, customer service and business records. Payments are processed through the store's payment services, according to the checkout option selected.

The store runs on Shopify and uses service providers for website operation, payments, shipping and email. Information may be stored or processed outside Israel. The store settings indicate storage in the United States. Shopify Network Intelligence is enabled in the settings we checked. This service describes using customer data together with other Shopify data for advertising and personalization.

The website uses essential storage for the store and cart, as well as analytics and marketing tools. Shopify privacy settings may offer choices about non-essential uses, depending on the region you browse from. A service inquiry or purchase does not by itself constitute consent to marketing messages.

You may contact the email address above to request access to, correction of or deletion of your information. Requests are handled according to applicable law and record retention duties. To stop marketing messages, you may contact the same address.

Lead and customer service inquiry details are kept for 12 months. Internal access to these details is limited to Rotem Kraif; service providers needed for operation may process the information as part of their service. Legal record retention duties, including accounting records, are not changed by this.